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What is the Credentials File Service at the Career Center? (For FAQs, click here.)

The Credentials File Service allows UCLA students and alumni (who pay an annual activation fee) to store their letters of reference with our department. These letters are limited to those written to support Ph.D. employment endeavors in the fields of higher education, psychology, research, and librarianship.

Since these letters are solely for the purpose of supporting your application for faculty and research positions, we will ONLY send your letters to universities and colleges. Since the purpose of this service is to send letters to multiple institutions, we can only accept non-specifically addressed letters.

CRITICAL NOTE: If you are applying to graduate or professional school, please click here for the Letters of Reference Service.

For all other related questions, please contact us at

Credential File Price Structure

  • Alumni - $75 Activation fee + *Letter fee
  • Current Students - *Letter fee only
  • *For standard mail (see details below)*, the letter fee is $10 each for the first two schools, $5 for each subsequent school per request regardless of the number of letters requested.
  • For priority mail (see details below), the letter fee is $20 for each school regardless of the number of letters requested.
  • Standard Mail: 5 business day processing window; sent via USPS First Class
  • Priority Mail: 1 business day processing window for requests received before 12 noon (business day); sent UPS Overnight Next Business Day Delivery

New and Current Users:  Please log-in
User Name: 
Click here to create a new account.
Click here to manage your User Account.

Log-in Instructions and Help:

  • Please log-in using your Career Center User name and password.
  • To use this service you must be a current UCLA student or an eligible alumnus (click here for details). UCLA Extension or Summer Session-only students are ineligible.
  • If you have problems accessing this system, please try the following steps:
    1. Close your browser, restart/reboot your computer, and try again.
    2. Make sure you are using a recent browser version. The latest browser versions are available from Bruin OnLine (BOL), Netscape, or Microsoft. For help with BOL software (including Netscape and Internet Explorer), consult the BOL Help Desk-
    3. If you receive an error message stating "my certificate has expired" please reset the date and time on your computer and this will fix the problem.
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